Privacy Policy Page

Privacy Policy Page

1. INTRODUCTION

 At Egyptian Arts de Vivre , our aim is to provide a seamless shopping experience while maintaining your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.egyptianartsdevivre.com. The information that we may collect through the Site allows us to enhance your shopping experience by catering to your personal preferences and providing effective customer service. Please read this entire Privacy Policy which will inform you of the types of information we gather, as well as how we will use and protect such information. By visiting the Site you are agreeing to the terms of our Privacy Policy. If you do not agree with our Privacy Policy, please do not access the Site. 

2. YOUR RIGHT TO CONTROL HOW YOUR PERSONAL INFORMATION IS USED

You have the right to make requests regarding your personal information. You can:

• Review the personal information we have about you or request a copy of it
• Ask us to update or correct personal information if it is inaccurate
• Request that we delete your personal information
• Opt-out of sharing your personal information with third parties for some purposes
• Object to certain types of uses of your personal information
• Make choices about receiving email marketing 

These rights vary depending on where you reside. But we will make reasonable efforts to honor your request, even if your country or state does not require us to do so.  If you ask us to delete or stop using your personal information, we may not be able to honor that request if the information is required to process your payments or returns; fulfill your order; or comply with tax, audit or regulatory requirements. Please contact us to exercise one or more of these rights.

Residents of California have additional rights.

California Privacy Rights

California Civil Code Section 1798.83 permits customers of Egyptian Arts de Vivre  who are California residents to request certain information regarding and/or opt-out of our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write or email us at the following address:

Email: contact@egyptianartsdevivre.com

California Nondiscrimination

You have the right to exercise your rights described in this policy to be free from discriminatory practices prohibited by California law. 

California Minor Content Removal

If you are a resident of California, under 18 and a registered user of our services, you may ask us to remove content or information that you have posted to these services by contacting us. Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.

California Do Not Track Disclosure

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit: www.allaboutdnt.org.

We do not knowingly collect personal information directly from children under the age of 13 (16 in the UK/EU) without parental consent. Our website is a general audience site and is not specifically targeted to or intended for use by children.

We need to collect personal information in order to provide the products and services you request.  If you do not provide the information requested, we may not be able to provide you with these products and services.

Learn more about the type of information we collect:

• Contact information, such as name, email address, postal address, phone number
• Payment information, such as type of payment used 
• Order and refund history
• Demographic information, such as age, estimated income, household information, and occupation
• Information about your interests, preferences, and purchase history
• Information may be collected from you if you interact with us on social media sites, such as Facebook, and Instagram
• Device and browser information including location information, MAC addresses, IP addresses, Cookies, and other online identifiers
• If you disclose any personal information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy

We collect information about you in a variety of different ways:

4.1 Information you provide to us, such as while making a purchase or signing up for a loyalty or rewards program.

4.2 Information we collect while you interact with our website and social media sites.  This often involves information about your device such as IP addresses and MAC addresses, as well as information collected through cookies. 

4.3 Information we collect about you from other sources, such as data analytics firms.

4.4 Information we create ourselves after we analyze the information we collected about you, such as your shopping preferences. 

Marketing Communications If you would like to receive marketing communications from us, you may do so by signing up on our website. We will ask you to provide your email address or phone number so we can send you marketing materials.

Communicating with us When you contact us about a customer service issue, or to make other inquiries, we collect the content of those communications, and any additional information about the method of communication such as phone, SMS, email, chat, or through social media platforms. For example, if you email us, we will collect your email address, if you send us a text message, we will collect your phone number, and so on.

Website  When you visit our website we may collect your device identifier such as IP address or MAC address, as well as browser and settings information, shopping preferences, and information about how you interact with our website.

Other Sources We may also collect information from other sources, including for example, joint marketing partners, data analytics firms, publicly available social media pages, and other third parties we work with.

Some cookies provide important services but are not strictly necessary for our website to work. These cookies use information about your interactions with us so we can suggest product  and special offers for you. If your shopping is interrupted, they remember where you left off and send you reminders that you truly deserve that new piece of jewelry. These reminders might be sent to you in an email, on social media or while you’re browsing another website or on another device. We think these cookies are useful and will make it easier for you to shop with us. But you might disagree. If so, you can tell us not to use certain cookies by using the opt-out tools we have placed on our website.  

We also use cookies and similar technologies to gather information about the success of our ad campaigns and use of our products and services. These technologies include Google Analytics. You can opt-out by visiting Google Analytics Opt-out Browser Add-on
 

We often obtain your consent to use your information. But sometimes, obtaining your consent is not needed because we may use your information for our own legitimate interests, to fulfill a contract with you, or to comply with legal obligations imposed on us. For example, when you make purchases online, we process your information to fulfill our contractual obligations. When you visit our website, we have a legitimate interest in using your browsing data to improve our site’s usability, and when you engage with us online, we have a legal obligation to ensure that you are not attempting to defraud us or our customers.

Learn more about how we use your information below:

Providing you with Products and Services

We use your information to process, fulfill and communicate with you about your orders, respond to your customer service inquiries, allow you to use online technologies, enroll you in rewards and loyalty programs, and to inform you of policy or product changes that may impact you. When we use information in this way, we do so for the purpose of fulfilling a contract with you, or to comply with a legal obligation.

For Marketing Communications and Promotions

We use your personal information to send you marketing communications about our products and services, contests, and promotions. We may send you emails, postal mail, text messages, phone calls, or social media messages that we believe you would be interested in. We will do this either with your consent or because we have a legitimate interest to do so.

For Business Reporting and Providing Personalized Services and Ads

We use your personal information to analyze or predict our customer preferences in order to prepare aggregated trend reports on how our digital content is used, so we can improve our products and services. We also use personal information to better understand you and your preferences, so that we can personalize our interactions with you and provide you with information and/or offers tailored to your interests. We use information in this way with your consent or because we have a legitimate interest to do so.

Allowing you to participate in promotions and events

We may use your personal information to allow you to participate in local events and promotions. Some of these may have additional rules containing information about how we will use and disclose your personal information. We use this information for the purpose of fulfilling a contract with you or because we have a legitimate interest to do so.

For other business purposes

We may use your personal information to learn more about our customer base, perform data analyses, address problems with our technology, improve our products and services or develop new ones, to investigate and prevent fraud or other illegal activity, to enforce our Terms of Sale and Use, and to provide a more consistent experience across our brand and channels. We may also use your information where we believe it is required to protect the rights, property, safety and security of SOKO Inc., our employees, customers, and others. Finally, we may be required to use your personal information to comply with applicable law, for auditing purposes, or to respond to requests from government authorities.

We will engage in these activities to fulfill a contract with you, to comply with a legal obligation, and/or because we have a legitimate interest in doing so.

Learn more about how we share information below:

Public posting and social sharing

When you post public comments on public forums like our social media sites, blogs, and online reviews, your comments are accessible by other members of the public.

Social media logins and other integrations

When you log into your customer account using your social media account credentials, or use other social media services with us, your personal information will be disclosed to the social media account provider in connection with your login. By doing so, you authorize us to facilitate this sharing of information, and you understand that this sharing is governed by the social media site’s privacy policy that you used to log into your account.

Egyptian Arts de Vivre ’s service providers

We use third parties to provide services to you or us. This includes sending marketing communications; conducting surveys; hosting websites; analyzing data; processing payments; fulfilling and shipping orders; or providing network security, accounting, auditing, and other services. We do not authorize these service providers to use or disclose your information for purposes other than why we have retained them.

Third party partners

You ​may share information with other companies when we work with them to promote our products, services, offers, contests, or other promotions to our customers.

To fulfill legal obligations and with government agencies

We may share information about you if necessary or appropriate, in our good faith judgment, to comply with laws or regulations, or in response to a valid subpoena, order, or government request, or to protect the operations, privacy, safety, property or rights of SOKO Inc. or others.

During a sale or business transaction

In the event of any potential or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), your personal information may be shared with third parties such as the acquiring entity and its advisors.

8. HOW TO STORE AND SECURE YOUR INFORMATION 

8.2 EU Data Transfers For transfers from the EEA to countries not considered adequate by the European Commission (the full list of countries deemed adequate by the EEA is available here), we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission to protect your personal information. If you would like to obtain a copy of these measures, please contact us.

8.6 Sensitive Information. Unless we request it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through our services or otherwise to us.